“The address list could not be displayed” Outlook 2003
September 30, 2008 by wizTEQ Staff
Filed under Tip of The Day
Do you get the following error?
The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help.
Here is the solution.
- Start Outlook.
- On the Tools menu, click E-mail Accounts.
- Click View or change existing directories or address books, and then click Next.
- Click Outlook Address Book, and then click Remove.
- Click Yes when you receive the prompt to confirm the removal.
- Click Add.
- Click Additional Address Books, and then click Next.
- Click Outlook Address Book, and then click Next.
- Click OK when you receive the message to restart Outlook.
- Click Finish.
- Click Exit on the File menu to quit Outlook.
- Restart Outlook.
- In the Folder list, right-click the folder that you want to use with the Address Book (for example, right-click Contacts), and then click Properties.
- Click the Outlook Address Book tab.
- Click to select the Show this folder as an e-mail Address Book check box (if it is not already selected), and then click OK.
wizTEQ Staff



Thanks for this, worked like a charm. Thought I had scarmbled a customer’s contact list. I could see that the contacts were there, but clicking on the conatct did not work.
Thanks it worked perfectly for me.